Merchant Success Executive - BukuWarung (Sales & Business Growth)

Join Staffinc Group as a Merchant Success Executive for BukuWarung, a leading fintech platform empowering small businesses across Indonesia! In this dynamic role, you’ll drive merchant acquisition, retention, and revenue growth by building strong relationships with merchants in Sinjai, Sulawesi Selatan. With BukuWarung’s innovative solutions, you’ll help local businesses thrive, leveraging your sales expertise to unlock their full potential.

As a Merchant Success Executive, you’ll be at the heart of our mission to support Indonesia’s vibrant small business ecosystem. You’ll work closely with BukuWarung’s team to develop and implement strategies that enhance merchant satisfaction, foster loyalty, and drive revenue growth. In Sinjai, you’ll have the opportunity to make a tangible impact on the local economy, helping businesses succeed with our cutting-edge fintech platform.

📋 Tanggung Jawab Pekerjaan

• Identify and onboard new merchants in Sinjai, Sulawesi Selatan, ensuring they meet BukuWarung’s criteria for success.
• Build and maintain strong relationships with merchants, providing exceptional customer service and support.
• Conduct regular check-ins with merchants to understand their needs and challenges, and develop tailored solutions to address them.
• Monitor merchant performance and revenue growth, providing insights and recommendations to optimize outcomes.
• Collaborate with the BukuWarung team to develop and implement strategies for merchant retention and upselling.
• Stay up-to-date with industry trends and best practices in fintech and small business support.
• Participate in sales meetings and presentations to demonstrate the value of BukuWarung’s platform to potential merchants.
• Analyze merchant data to identify opportunities for growth and improvement, and communicate findings to the team.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
• Minimum 3 years of experience in sales, business development, or a related role, with a proven track record of success in driving revenue growth.
• Strong understanding of the fintech and small business landscape in Indonesia, with a focus on the Sinjai, Sulawesi Selatan region.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain strong relationships with merchants.
• Proficient in using sales tools and software, such as CRM systems, data analytics platforms, and project management tools.
• Familiarity with BukuWarung’s platform and its features would be a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving skills and a results-driven mindset.

🛠️ Keahlian

Lowongan Terkait